The Curious Life of a UK Insurance Broker: Quirks, Laughs, and the Occasional Existential Crisis
Being an insurance broker in the UK is a bit like being the backstage crew at a West End show. You’re not in the spotlight, but without you, the whole production could collapse under a rogue liability claim or a misfiled cyber breach.
Don’t forget the basics…it’s still a sales job!
Everyone who works in sales/customer relationship management has invested time in building a knowledge of the use of open, probing, closed questions to build an understanding of their customer’s needs, wants, plans and expectations.
So what is the link between great questions and sales sucess?
The Crucial Role of Claims Handling for Brokers
Insurance brokers play a crucial role in helping customers navigate complex policies, but many can fall short in keeping up with industry trends and customer insights - What areas do you need to research and how can you ensure that you stay informed, review the right kind of reports & data, analyse them and use the outputs to improve the customer’s buying experience?
Market and product data…got the time to be proactive?
Insurance brokers play a crucial role in helping customers navigate complex policies, but many can fall short in keeping up with industry trends and customer insights - What areas do you need to research and how can you ensure that you stay informed, review the right kind of reports & data, analyse them and use the outputs to improve the customer’s buying experience?