Why Smaller UK Broker Firms Can’t Afford to Ignore the Middle East Conflict
William Deegan William Deegan

Why Smaller UK Broker Firms Can’t Afford to Ignore the Middle East Conflict

For many small and medium sized broker firms in the UK, the war in the Middle East can feel distant, important, yes, but not something that changes how you trade, advise clients, or negotiate renewals. Most clients don’t operate in conflict zones, don’t run international supply chains, and don’t buy political violence cover. So, it’s easy to assume the impact is limited.

But today’s insurance market is global, interconnected, and sensitive to geopolitical shocks. A conflict thousands of miles away can influence underwriting appetite, pricing, supply chain reliability, cyber exposure, and the economic pressures your clients face. And because brokers are often the closest advisors to their clients, you’re the ones who will feel these shifts first.

This is a small reminder of why the Middle East conflict matters to smaller broker firms and how it’s already shaping the conversations you’ll need to have with clients.

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What CP25/37 Actually Means for Insurance Brokers (Without the Headache!)
William Deegan William Deegan

What CP25/37 Actually Means for Insurance Brokers (Without the Headache!)

If you’ve been keeping half an eye on FCA updates over the winter, you’ll know that December 2025 and January 2026 weren’t exactly bursting with insurance‑specific publications. Most of what came out was about crypto, listings, banking models, and sustainability disclosures — all interesting in their own way, but not exactly the stuff that keeps general insurance brokers awake at night.

But there was one publication that does matter: CP25/37 – Targeted Clarifications of Handbook Materials.

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Q4 2025 - What Insurance Brokers Should Prioritise
William Deegan William Deegan

Q4 2025 - What Insurance Brokers Should Prioritise

The Financial Conduct Authority (FCA) has entered the final quarter of 2025 with a sharper focus on enforcement, consumer protection, and operational resilience. What does that mean for your brokerage?

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Winter Insurance Risks: What Every Business Should Consider
William Deegan William Deegan

Winter Insurance Risks: What Every Business Should Consider

As the winter months start to loom large, businesses face a seasonal surge in potential operational risks. What are the risks? What do you need to consider? How can your insurance broker help? How can Insurance Support Solutions help brokers?

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A Letter about the Business Insurance Broker
William Deegan William Deegan

A Letter about the Business Insurance Broker

In the day-to-day demands of running a business, insurance can often feel like a background function—important, yes, but rarely front of mind. Yet when it’s done well, insurance isn’t just a safety net; it’s a strategic business asset. And at the heart of that asset is the broker.

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Don’t forget the basics…it’s still a sales job!
William Deegan William Deegan

Don’t forget the basics…it’s still a sales job!

Everyone who works in sales/customer relationship management has invested time in building a knowledge of the use of open, probing, closed questions to build an understanding of their customer’s needs, wants, plans and expectations.

So what is the link between great questions and sales sucess?

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The Crucial Role of Claims Handling for Brokers
Delyth Deeley Delyth Deeley

The Crucial Role of Claims Handling for Brokers

Insurance brokers play a crucial role in helping customers navigate complex policies, but many can fall short in keeping up with industry trends and customer insights - What areas do you need to research and how can you ensure that you stay informed, review the right kind of reports & data, analyse them and use the outputs to improve the customer’s buying experience?

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Market and product data…got the time to be proactive?
William Deegan William Deegan

Market and product data…got the time to be proactive?

Insurance brokers play a crucial role in helping customers navigate complex policies, but many can fall short in keeping up with industry trends and customer insights - What areas do you need to research and how can you ensure that you stay informed, review the right kind of reports & data, analyse them and use the outputs to improve the customer’s buying experience?

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